Support Engineer- Monitoring Services
Location : Trivandrum
Experience : Not disclosed
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Job Description
- 24x7 monitoring service for clients as well as for Nocme
- Alerting & call support for client’s IT devices and their monitoring tools
- Coordinate with the clients, internal team and the vendors
- Work according to the ITIL incident management process
- Perform monthly maintenance activities of the IT devices & Monitoring tools
Preferred skills
B.Tech/B.E/Any Degree with good communication skills and basic knowledge on operating system and monitoring tools.
- Ability to operate effectively in a team environment with both technical and non-technical team members
- Ability to work in a self-directed manner and demonstrate initiative
- Ability to demonstrate strong analytical, Problem Solving and multi-tasking skills
- Good communication (both verbal and written) skills through Email/Skype/Phone
- Ability to handle pressure and support multiple clients simultaneously
- Should be able to build his/her technical skills in IT infrastructure domain within 6-12 months
- Should be able to support and follow as per Standard Operating Procedures agreed with the respective clients
- Flexible to work in shifts
Keyskills
More Details
Company : Nocme Technologies Private Limited
Job Category : IT Jobs
Job Sector :
Educational Qualification : B.Tech/B.E/Any Degree
Salary : Not disclosed
Experience : Not disclosed
Location : Trivandrum
State : Kerala
Country : India
Contact Details
Email : Careers.india@nocme.com
Phone :
Notification Dates
Notification Date: 22 May 2017
Open Date: 22 May 2017
Close Date: 30 June 2017
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