Customer Retention can be ensured by-

A very large market segment or wide collection of smaller segments is called-

Electrical goods such as TVs, videos, stereo systems etc, used for home entertainment,are known as-

An audio or video advertising announcement, usually presented on television,radio or in a movie theatre, is called-

A company's ability to perform in one or more ways that competitors cannot or will not match is known as its-

Good customer service is an extended arm of-