------------encompasses those operational techniques and activities used to fulfill the requirements for quality.

------------covers the guidelines for implementing quality management in service type businesses.

The process of measuring a company's level of performance in its various functions with the performance of successful leaders in similar functions is 

Thickness of film strip in mm, used to set the roller pressure is 

Plate Preserving Gum Arabic solution should be in Baume 

In multi-colour printing register deviations beyond which value is unacceptable